How to keep your data safe on your mobile device

Smartphones are easily stolen or lost, which means that it’s important to take the appropriate steps to improve the security of your device and data. Here are some tips from HTC on how you can keep your information safe from prying eyes if your smartphone ends up in a stranger’s hands:

  1. Set a screen lock

A screen lock is designed to help to protect your personal information and prevent others from using your mobile device without your express permission. Most modern smartphone platforms make it easy for you to put a password in place that prevents unauthorised people from accessing your device when the screen is locked.

  1. Consider installing a security application

Many mobile apps are available to enhance the security of mobile devices. These security-related apps are often available for free or at a low price and can provide the capability to remotely lock, locate, or wipe your device.

  1. Back up your data

You probably keep valuable information on your smartphone, including photos, videos, and contacts, so backing up your data in case your smartphone is lost, damaged, or stolen is a good practice.

  1. Set a SIM PIN

Many devices support the use of a personal identification number (PIN) to lock your SIM card. Setting the SIM PIN may help to prevent people from accessing your cellular voice or mobile data services without authorisation. That will help prevent a thief running up your phone bill after he or she has stolen it.
What to do if your device is lost or stolen

  • Report the loss to your mobile network as soon as possible: If your device is lost or stolen, immediately notify your provider so that they can suspend service to your device.


  • Remotely locate, lock, or wipe your device using a security app:If you have installed a security app you may be able to use it to remotely locate, lock, or wipe your device.


  • Report phone theft to the police

If your phone has been stolen, you must report the theft of your device to your local police department. This is a legal requirement of the Regulation of Interception of Communication and Provision of Communication-Related Information Act 2002, better known as RICA. You will probably also need a police case number if you planning to claim from insurance.

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